Privacy Policy

How we handle and protect your data

Data We Collect

Account Information

  • • Email address
  • • Username
  • • Password (encrypted)
  • • Profile information
  • • Discord account information
  • • Team affiliations and roles
  • • Organization memberships and positions
  • • Event participation history
  • • Match history and statistics
  • • Platform preferences and settings

Team & Organization Data

  • • Team names and logos
  • • Organization details
  • • Member lists and roles
  • • Team performance statistics
  • • Participation history
  • • Communication logs

Event & Match Data

  • • Event registrations and participation
  • • Match results and statistics
  • • Tournament brackets and standings
  • • Event chat logs
  • • Match reports and disputes
  • • Prize distribution records

Ubisoft Account Management

Account Association

  • • Users can connect multiple Ubisoft accounts
  • • Additional accounts may be associated by our system
  • • Some associated accounts may not be visible to users
  • • Account associations persist after account deletion
  • • Ubisoft ban history for associated accounts

Account Bundling

If an account is claimed, all historically associated accounts will be affiliated with the claiming user. This helps maintain integrity and prevent abuse.

Ban Information

Ban Records

  • • Ubisoft game bans for affiliated accounts
  • • Platform bans issued by reputation.gg
  • • Ban duration and reason
  • • Appeal history and status

Platform Analytics

Anonymous Statistics

  • • Platform usage patterns
  • • Event participation metrics
  • • Feature engagement statistics
  • • Performance analytics
  • • Geographic distribution
  • • Device and browser information

Data Processing

We process this data using our own analytics service. No third-party analytics providers are used to ensure maximum data privacy and control.

Anticheat Data Retention

Log File Retention

  • • Anticheat log files (.sentry and .sntdebug) are retained for up to 12 months
  • • Detailed information about log contents can be found in the Sentry Privacy Policy
  • • These files are retained even after account deletion
  • • All other user data is deleted upon account termination

Purpose of Retention

  • • Maintain platform integrity
  • • Investigate potential violations
  • • Enforce fair play policies
  • • Support anti-cheat measures

Account Deletion

When you delete your account:

  • • Most personal data is permanently deleted
  • • Ubisoft account associations are maintained
  • • Anticheat logs are retained for the specified period
  • • Event participation history may be anonymized but retained
  • • Ban records are maintained for platform integrity
  • • Anonymous statistics remain in aggregated form

Data Security

We implement various security measures to protect your data:

  • • Encryption of sensitive data
  • • Regular security audits
  • • Access controls and monitoring
  • • Secure data storage practices
  • • Regular security updates and patches
  • • Strict access control policies

This privacy policy may be updated periodically. Users will be notified of significant changes. For detailed information about anticheat log contents, please refer to our Sentry Privacy Policy.